Effective Date: 09/09/2025

Vault Skills Limited respects your privacy and is committed to protecting your personal data in compliance with Zambian law and international best practices.

1. Information We Collect

• Account Information: Name, email address, login credentials.

• Payment Information: Processed through secure gateways (Visa & MasterCard); we do not store card details.

• Learning Data: Course progress, test results, certifications earned.

• Technical Data: Device type, IP address, browser type, cookies.

2. How We Use Your Data

• To deliver and improve our courses.

• To process secure payments and confirm enrollment.

• To personalize your learning experience.

• To send service-related announcements, newsletters, and promotions.

3. Data Sharing & Disclosure

• We do not sell or rent your personal data.

• Data may be shared with trusted third-party service providers (e.g., payment processors, analytics providers).

• We may disclose information if required by law or court order.

4. Data Security

• All communications are encrypted via SSL.

• We implement strict access controls to protect stored data.

• Despite safeguards, no online system is 100% secure.

5. Data Retention
We retain your data as long as your account is active. Inactive accounts may be deleted after 5 years of inactivity.

6. Your Rights

• Request access to your personal data.

• Request correction or deletion of inaccurate data.

• Opt out of marketing emails at any time.

7. Contact Us
For privacy inquiries: info@smartskillhub.com